Mark a transaction as ‘Paid Direct’

When to use this feature: If a tenant has made payment directly, outside of the Sorted platform, and you want to mark the payment as ‘paid’.

1. Navigate to ‘Transaction history’ for the relevant property.
2. Select the relevant property
3. Click the ‘Paid Direct’ button in the right hand sidebar



4. Input the payment date and any comments you’d like to add (for internal use only).



5. If the Direct Debit is successful, the payment Status will change to ‘Successful’, as per the below.