Approve payment and complete job

1. Go to your Home tab in the tenancy portal and check the Maintenance Jobs section for the updated job card. Click on the updated job card and click on the Approval pending work order in the quick access side panel to open the job
2. Click on the Job to open the drop down with the job detail
3. Confirm details from trade
4. Open attached invoice and work images. If the trade has sent the invoice and images directly to you, you can attach these to the job by clicking the Update artefacts button
5. Click Approve to proceed with payment, or Hold to hold payment (if further information or approval is required).
6. Once Approved the status for this job will change to Complete

This process will now remove the job card from your Dashboard; move the job into the ‘Closed Jobs’ section under Maintenance in the Property; and move the job to Completed Jobs in the trades portal. It will also trigger an email to be sent to the landlord advising the job has been completed and attach a copy of the invoice for their reference.