Vacate

  1. Set the vacate type
    • Standard - Use this if the vacate does not incur any penalties
    • Cancel - Tenancy was abandoned after signing
    • Breaking - Vacate date is before tenancy end date and tenant incurs penalties
  2. Set the vacate date - the tenancy will be archived after the vacate date
  3. Confirm the final payments - Some property management system (PMS) may not be synced with the Tenancy Portal, ensure you verify the customers paid to date to confirm the payments.
  4. Bundle payments - the adjustment payment can be bundled with the final standard payment (Optional)
  5. Apply final notes - Leave any final notes required for the vacate e.g Final inspection date, Break lease fee
  6. Confirm the details of the vacate

Didn't find what you were looking for?

Our team is just a message away and ready to get you sorted!

Lina
Lina
Ben
Ben
Liam
Liam

Just click the Get Support button.